Changing
your Firewall settings
There are different ways to do this based on your
firewall software. Choose your firewall program from the list below for
specific steps.
Windows XP Firewall
Windows XP SP2 Operating System
comes with an inbuilt firewall program, that can restrict access to
certain programs from accessing the Internet. If you are experiencing
problems connecting to Internet while using RampRT, please follow the
steps below:
Configuring Windows XP SP2 firewall for RampRT.
-
Click
'Start'
-
Click
'Control Panel'
[Note: If you are using the
Category view, click on Security Center
to find Windows Firewall]
-
Double-click
'Windows Firewall'
-
From
'Exceptions...' tab, click 'Add Program...'
-
Select
'RampRT'
-
Click
'OK'
Please restart the computer for
these changes to take affect.
Windows Vista Firewall
The Windows Vista Operating
System comes with a built-in firewall that can prevent certain programs
from accessing the Internet. If you are experiencing problems connecting
to Internet while using RampRT, please follow the steps below:
Configuring Windows Vista firewall for RampRT.
-
Click the Windows
Start button and select Control Panel.
-
Click
Security.
-
Double-click the
Windows Firewall
icon.
-
Click
Change settings.
-
Click the
Exceptions
tab.
-
Click
Add Program.
-
Select
RampRT and click OK.
-
Click
OK
to exit Windows firewall.
-
Try connecting to RampRT.
Please restart the computer for these changes to take
affect.
Black Ice Defender
Black Ice Defender uses an
Application Protection feature that asks you whether you want to run
certain programs before they are launched. In order to successfully
connect to RampRT, you will need to make sure that Black Ice Defender
allows all the critical RampRT programs to continue running.
When you try running RampRT for the first time after
installing Black Ice Defender, a window will appear, stating
If you are having trouble
getting online, you may have told Black Ice Defender to ' Terminate'
a program critical to running RampRT. If you clicked 'Terminate Always'
then the application will terminate every time unless you override the
setting.
To allow the terminated program to run again:
-
Start the Black Ice Defender
program.
-
Select
Tools then Advanced Application Protection
Settings
-
Locate RampRT
-
Under
Communications Control change the setting from
Terminate to a
blank space
-
Click
Save Changes
-
Click
OK
-
Click the red
X
at the top of the screen to close the window
-
Click
Close
Freedom Personal Firewall
If you have Freedom Personal
Firewall, you must make sure that the program will allow RampRT to
connect to the Internet.
When you log on to RampRT for the first time with
Freedom Personal Firewall installed, it will say:
Freedom Personal Firewall Event
'Do you want to let RampRT connect to
the Internet?' or 'Do you want to let RampRT-App connect to the
Internet?'
Make sure to
Allow this, and click the checkbox next to Don't
ask again (remember)
so you don't have to approve it every time.
If you accidentally set
RampRT or RampRT-App to Block, you will not
be able to get online. If you clicked the checkbox next to Don't ask
again when you blocked
RampRT or RampRT-App you will have to unblock it from within the
Freedom Personal Firewall program in order to get online.
To unblock
RampRT or RampRT-App:
-
Double-click on the Freedom
Personal Firewall
icon in your system tray, located in the lower-right hand corner of
the screen.
-
Select
Personal Firewall
on the left.
-
Click on
Internet Access Rules.
-
Look for
RampRT and/or RampRT-App
on the programs list. In the Connect to the Internet column, click
the checkmark next to the red X. This will turn the checkmark green.
-
Click
OK.
-
Click the
X
in the upper-right hand corner of the window to close Freedom
Personal Firewall.
McAfee Security Firewall
When configured to its default
settings, McAfee Firewall should work correctly with the RampRT
Software. You will just need to make sure that the program will allow
RampRT or RampRT-App
to connect to the Internet.
When you log on to RampRT for the first time with
McAfee Firewall installed, the program will state:
McAfee Firewall Communication
Alert
A Program has tried to access the Internet
Name: RampRT
Do you want to allow
this program to access the Internet?
Or
McAfee Firewall Communication
Alert
A Program has tried to access the Internet
Name: RampRT-App
Do you want to allow this program to access the Internet?
If you accidentally select ' No,
deny this time', you
will not be able to get online. If you checked: 'I
recognize this program. In the future do not alert me',
you will have to unblock
RampRT or RampRT-App from within the McAfee
Firewall program in order to get online.
To unblock
RampRT or RampRT-App:
-
Open the McAfee Security
Firewall program
-
Click
Control Internet Programs
-
Click
Add
-
Locate
RampRT or RampRT-App,
from the directory
Note: The normal path for
RampRT is:
C:\Program Files\RampRT\
-
Click
Open
-
Click the circle next to
Allow this program to have full,
unfiltered access to the Internet
-
Click
Apply
-
Click the red
X
at the top right to close the program
McAfee Personal Firewall Plus
When configured to its default settings, McAfee
Personal Firewall Plus should work correctly with the
RampRT or RampRT-App
Software. If certain programs are blocked from accessing the
Internet, the RampRT software will not function properly and will shut
down. If you have blocked a RampRT program, you will need to manually
configure McAfee Personal Firewall Plus to allow them to proceed.
To unblock
RampRT or RampRT-App:
-
Start the McAfee Personal
Firewall Plus
Program
-
Click
New Allowed Application
-
The
Select Application to Allow
box will appear
-
From the dropdown menu
select the RampRT folder
Note: Default location is
C:\program files\RampRT\
-
Select
RampRT
-
Click
Open
-
Locate the file from the
Internet Applications
list
-
Click on the
Permissions
-
Select
Allow Full Access
-
Click the
red X
at the top right to close the window
Norton Internet Security 2004
Note: If you have Norton
Personal Firewall installed, you will need to allow RampRT Internet
Service to access the
Internet.
When configured to its default settings, Norton
Internet Security 2004 should work correctly with RampRT. You just need
to make sure that the program will allow RampRT to connect to the
Internet.
When you log on to RampRT for
the first time with Norton Internet Security 2004 installed, the program
will state: RampRT or
RampRT-App is attempting to access
the Internet.
If you accidentally select
Block this application from accessing
the Internet, you will
not be able to get online. Please follow the instructions below to
manually allow RampRT to connect to the Internet.
-
Double-click on the
Norton Internet Security
icon in your system tray, located in the lower-right hand corner of
the screen.
-
Select
Personal Firewall.
-
Select the
Programs
tab.
-
Under Manual Program
Control, select and highlight
RampRT or RampRT-App
and click Modify.
-
Under
What do you want to do,
select Permit.
-
Click
OK and then click OK
again.
-
Click the
X
in the upper-right hand corner of the window to close Norton
Internet Security.
Norton Internet Security 2005
Note:
If you have Norton Personal Firewall installed, you will need to allow
RampRT Internet Service to access the Internet.
When configured to its default settings, Norton
Internet Security 2005 should work correctly with RampRT. You just need
to make sure that the program will allow RampRT to connect to the
Internet.
When you log on to RampRT for
the first time with Norton Internet Security 2005 installed, the program
will state: RampRT or
RampRT-App is attempting to access
the Internet.
If you accidentally select
'Block this application from
accessing the Internet',
you will not be able to get online. Please follow the instructions below
to manually allow
RampRT or RampRT-App
to connect to the Internet.
-
Double-click the
Norton Internet Security
icon in your systems tray
-
Click
Personal Firewall
-
Click
Configure
-
Select the
Programs
tab
-
Locate
RampRT or
RampRT-App
-
Click the
Internet Access
setting
-
Select
Permit All
-
Click
OK
-
Click
Add
-
Select the
RampRT Folder
Note: Default location is C:\\Program Files\RampRT\
-
Select RampRT.exe
-
Click
Open
-
From the dropdown list,
select Permit
-
Click
OK
-
Click the
Internet Access
setting
-
Select
Permit All
-
Click
OK
Norton Internet Security 2006
Note:
If you have Norton Personal Firewall installed, you will need to allow
RampRT Internet Service to access the Internet.
When configured to its default settings, Norton
Internet Security 2006 should work correctly with RampRT. You just need
to make sure that the program will allow RampRT to connect to the
Internet.
When you log on to RampRT for
the first time with Norton Internet Security 2006 installed, the program
will state: RampRT or
RampRT-App is attempting to access
the Internet.
If you accidentally select
'Block this application from
accessing the Internet',
you will not be able to get online. Please follow the instructions below
to manually allow
RampRT or RampRT-App
to connect to the Internet.
-
Double-click the
Norton Internet Security
icon in your systems tray
-
Click
Personal Firewall
-
Click
Configure
-
Select the
Programs tab and uncheck the Turn on Automatic
Program Control
box.
-
Locate
RampRT or RampRT-App
from the Manual Program Control list
-
Click the
Internet Access
setting
-
Select
Permit All
-
Click
OK
-
Click
Add
-
Select the
RampRT
folder
Note: Default location is C:\Program Files\RampRT\
-
Select RampRT.exe
-
Click
Open
-
From the dropdown list,
select Permit
-
Click
OK
-
Click the
Internet Access
setting
-
Select
Permit All
-
Click
OK
Tiny Personal Firewall
If you are running the Tiny Personal Firewall program
and try to run RampRT, you will need to allow access to certain
programs. If you have accidentally blocked those programs from being
able to access the Internet, you will need to manually go in and change
your settings.
To allow
RampRT or RampRT-App to access the Internet:
-
Start the Tiny Personal
Firewall program Configuration Tool
-
Select the
Applications
tab
-
Click
Enroll
-
Under
Application Name enter
RampRT or RampRT-App
-
Check the circle next to
Filename
-
Under
Filename enter
RampRT or RampRT-App
-
Click the
Exceptions
tab
-
From the file list on the left, click directly on
a file name
-
From the dropdown list
select RampRT or
RampRT-App
-
Click
Save Changes
ZoneAlarm
If you are using ZoneAlarm and
are having difficulties connecting, you must make sure that the program
will allow RampRT to connect to the Internet.
-
Start the
ZoneAlarm Firewall
program.
-
Click
Program Control
from the left side, yellow menu.
-
Click the
Programs tab under the Help
button.
-
Within the
Programs window you will notice that there are
two columns; One for Access and one for Server. In addition, there
are two separate settings for each; One for Trusted and one for
Internet. Furthermore, there will need to be one of three options
selected for each setting; Allow (shown as a green check mark),
Block (shown as a red X), and Ask
(shown as a blue ?).
-
Locate
RampRT and or RampRT-App
and single click in the setting under Trusted and select Allow.
-
Repeat the above step under
the Internet setting.(There
should now be two green check marks under the Access setting.
-
Repeat the above step for
all instances of
RampRT or RampRT-App.
-
Click the
X
in the upper-right hand corner of the window to close ZoneAlarm.
-
The next time you run the
program, you will have to click
Allow to let
RampRT and
RampRT-App
access the Internet.
Other Firewall Programs
If you have a firewall not
listed above, try the following steps:
-
Go to your firewall's
settings
option.
-
Look for a list of
applications that are allowed or
prevented access
to the Internet.
-
Look for
RampRT or RampRT-App.
If either of these programs are blocked or prevented access to the
Internet, select them and change their setting to be allowed
access.
-
Save your changes and restart your firewall
program.
|